Privacy Policy
Last updated: June 1, 2026
Overview
This Privacy Policy explains how Tampa Bay Contractor Referral Network ("TBCRN," "we," "us," or "our") collects, uses, and protects information when you use our website and referral service. By using tbcrn.com, you consent to the practices described in this policy.
Information We Collect
When you submit a contractor request, we collect the information you provide, including your name, phone number, email address (if provided), city or ZIP code, the service you need, and a description of your project. We also collect technical information such as your IP address, browser type, referring URL, and pages visited, through standard server logs and analytics tools.
How We Use Your Information
We use your information to route your request to an appropriate contractor in our network, to contact you about your request, to improve our website and services, to respond to inquiries, and to send service-related communications. We do not sell your personal information to third parties.
How We Share Your Information
When you submit a request, we share the details of your request with the contractor or contractors in our network who are best suited to help you. The contractor then contacts you directly regarding scheduling, estimates, and the work itself. We do not share your information with contractors who are not relevant to your request, nor do we share it for marketing purposes unrelated to your request.
Cookies and Analytics
Our website may use cookies and similar technologies to understand how visitors use the site and to improve the user experience. We use analytics tools to collect aggregate, non-identifying data about site usage. You can control cookies through your browser settings.
Data Retention
We retain request information for as long as necessary to provide our referral service and to respond to any follow-up inquiries. We do not retain personal information longer than is necessary for the purposes described in this policy, unless required by law.
Third-Party Links
Our website may contain links to third-party websites, including contractor websites and service providers. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us. You may also opt out of future communications from TBCRN at any time by replying "stop" to any text message or by clicking the unsubscribe link in any email.
Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "last updated" date. We encourage you to review this page periodically for any changes.
Contact Us
If you have questions about this Privacy Policy or our data practices, contact us by phone or text at 727-312-9947, or by email at support@tbcrn.com.